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Privacy & Policy

Privacy Policy

Last updated: July 7, 2025

This Privacy Policy describes how Cloudnestt ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cloudnestt.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For the purposes of this Privacy Policy, "you" and "your" means any user of the Services, including customers, visitors, or others whose data we may collect.

Please read this Privacy Policy carefully.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any changes will be posted here with a new “Last updated” date. We encourage you to review it frequently.


How We Collect and Use Your Personal Information

To operate our Services, we collect personal information in the ways described below. How we collect and use this data depends on how you interact with our Site.

In general, we use your information to operate and improve the Site, process transactions, provide customer service, communicate with you, comply with legal obligations, and for security and fraud prevention.


What Personal Information We Collect

Information You Provide to Us

This includes:

  • Contact details (name, address, email, phone number)

  • Order details (shipping and billing information, items purchased, order status)

  • Account information (if you create one)

  • Support messages (any data you send us via messages or forms)

Providing this information is often necessary for you to access certain features or services. You can choose not to provide certain data, but this may limit your access.


Information Collected Automatically

We may automatically collect data about your device and usage through cookies and similar technologies, such as:

  • IP address

  • Browser type

  • Device identifiers

  • Pages visited and interaction times

  • Shopping activity and cart status

This Usage Data helps us improve site performance, user experience, and marketing effectiveness.


Information from Third Parties

We may also collect data from:

  • Shopify, which powers our store and processes orders

  • Payment processors, to confirm and complete your transactions

  • Marketing and analytics tools, to better understand customer behavior

This data is handled under this Privacy Policy and according to applicable laws.


How We Use Your Personal Information

Providing the Services

We use your personal data to:

  • Process orders and payments

  • Fulfill shipments and returns

  • Send order updates and account-related communication

  • Operate your account, if applicable

  • Improve your shopping experience and ensure technical functionality

Shopify may also use some data under its own policies: Shopify’s Privacy Policy


Marketing and Advertising

We may use your data to:

  • Send email or SMS marketing (if you opt in)

  • Show you ads based on your browsing or purchasing behavior

  • Improve personalization across your shopping journey

You can opt out of marketing at any time.


Security and Fraud Prevention

We use data to protect against fraud, secure your account, and detect illegal activity. If you suspect misuse of your account, please contact us immediately.


Customer Support and Improvement

Your messages and data help us improve our service quality, answer your questions, and develop better features.


Cookies

We use cookies and similar technologies for:

  • Keeping your shopping cart updated

  • Measuring site activity and behavior

  • Personalizing your experience and recommendations

You can manage or block cookies via your browser settings. Learn more about Shopify’s cookie usage here:
Shopify Cookie Policy

We also support the Global Privacy Control (GPC) signal. If enabled, we treat it as an opt-out request for data sharing and targeted advertising.


How We Disclose Personal Information

We may share your personal data with:

  • Vendors and partners (e.g. shipping, payments, marketing, IT)

  • Affiliates within our business group

  • Legal authorities, as required

  • Business partners, with your consent

We do not sell your personal data for profit.


Categories of Data Shared for Business Purposes

Category Recipients
Contact and Order Info Payment processors, fulfillment services
Usage Data Analytics and advertising platforms
Commercial Data Marketing partners (with consent)

We do not use or disclose sensitive personal data for profiling or automated decisions.


Third-Party Links

Our Site may link to third-party websites. We are not responsible for the privacy practices or content on those sites. Review their policies independently.


Children’s Privacy

Our Services are not intended for users under 13. We do not knowingly collect personal data from children. If we learn we have, we will delete it promptly.


Security and Data Retention

We use industry-standard safeguards to protect your data. No system is 100% secure, so please keep your login credentials private.

We retain data as long as necessary to provide Services and comply with legal duties.


Your Rights

Depending on your location, you may have rights such as:

  • Access or correct your data

  • Delete your data

  • Withdraw consent

  • Object to processing or marketing

  • Opt out of data sharing or “sales”

Contact us to exercise your rights. We may need to verify your identity before proceeding.


SMS / MMS Text Message Privacy Policy

We only use your mobile number to deliver messages you signed up for (e.g. cart reminders). We do not sell or rent your mobile data to any third party.

We may disclose limited info to vendors or carriers only to deliver messages or comply with the law.

If you believe your data is misused, contact us immediately.


International Users

If you're outside the U.S., your data may be processed or stored in other countries. We follow legal safeguards, including Standard Contractual Clauses where applicable.


Contact

If you have questions about this Privacy Policy or your rights, please contact us:

📧 Email: support@cloudnestt.com